Welcome to Gravity Servers
When we first sat down and started to write our About Us page, we had a lot of ideas. But, the thing that stood out among them all was the fact that we wanted to communicate to you: we are about you. We batted around some really professional looking pages filled with buzzwords and the latest tech speak. We filled them with great facts about how awesome our network was, how devoted our administrators were, and in the end … none of them seemed like us. Those are fine for our product pages, but if we’re talking about us, the everyday people who just want to offer you the best hosting that we can, it just didn’t work. Finally, we decided that the best way to talk about us was just to sit down and tell you exactly what was on our mind.
So, if you have a moment, we’d like to talk with you about about us as a company, how we became successful in the first place, why we won’t change, and how we feel that will help you, and in turn, help us. We’d also like to introduce you to some people here in the company that have your vision as their vision, such as our CEO, Don Fountain, who still takes an hour a month to get on the phones and do tech support because he feels it’s important to stay in touch.
A Crazy Idea
You see, we have this wild and crazy idea that if we looked at our business as only being successful if you are successful, then everything else falls into place. We treat you and your business, or your servers, as if they were our servers out there on the Internet, serving our customers, because that whole concept is intrinsicly tied into our own success. We believe that if we give you a bad experience, with servers constantly down, a slow network, terrible support, and just an overall bad experience, then we’ll get more than just a bad review … you’re not going to want to stay with us, because it makes you look bad and affects your bottom line.
So we try to treat every single customer the way we would like to be treated if we were purchasing hosting from us and our very livelihood depended on our business. Our goal is to form a partnership with you and hopefully, be able to provide our services to you, throughout the life cycle of your hosting needs. Regardless of whether you need to host a single website with us, or need a complex Private Cloud solution at multiple data centers with full replication and disaster recovery.
We hope that you’ll give us an opportunity to work with you, and to partner with you. Want more information that we didn’t provide here? Feel free to contact us, and if you want, we’ll have someone give you a no-obligation call just to chat with you about us, about our business, and about your needs.
While you’re at it, don’t forget to stop on over and read about our Mission Statement and Core Values. We’re pretty proud of them.
Updated on 2015-09-03T01:31:42-04:00, by .